She sounds like the exact opposite of Nancy, completely normal in every way. She wasn't special or unique. Still, she likes the way the other woman- Joyce Byers- talks about this girl. She clearly cares about her.

She reaches and takes Joyce's hand, "Lovely to meet you, Mrs. Byers." Always polite. She was Cockney street trash, but Fagin raised them to be polite.

"Jane or El. Alright, if I see a girl who looks like me, I'll let her know you're looking for her." She glances back at the map. "In the meanwhile... I thought malls were outside, a place for all the posh people to walk. This is... a market on top of a market, I wouldn't think."